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Evaluation
Our business process starts with an
understanding of the detailed scope of the
project and time requirements from the client.
Our technical experts and our creative and
marketing wizards confer together to arrive at
a realistic picture of the current scenario
and the potential, which can be achieved given
various parameters. There is a detailed
interaction with the client at this stage. We
prefer that this be through chat - instant
messenger - aol/icq/msn/yahoo etc. This
usually answers most primary details, required
to begin the project. A detailed initial brief
from the client also suffices.
Strategy
Selection
The primary basis of strategy selection is
dependent on customer requirements. It
includes consulting for the Internet strategy
of our clients. This is combined with high-end
technological innovation. Backed by inputs
from our marketing and creative departments,
we present our clients with a detailed
strategy plan. Based on customer requirements
and goals, our creative and technical experts
seek to define the practical boundaries while
outlining the best solutions.
Conceptualization
The fundamental business processes are
detailed and enumerated at this point. A
techno-commercial proposal is made listing the
basic technical details and their interaction
with the conceptual and functional aspects is
enumerated to emphasize the end-user
experience. A time frame, the team working on
the project and other relevant details are all
incorporated into the proposal. This proposal
is then sent to the client.
Design
At the design stage, we create a visual
design; flowchart and architecture based on
client requirements backed by concept inputs
from our creative department. The actual
user-interface is developed at this stage.
Details depend largely on whether the client
would like inputs from our side or whether he
has a specific idea of their requirements. In
case of the latter, a detailed design
specification is required. The client can also
mention specific features of certain websites
that appeal to them.
Solutions development
At the development stage, we define the
organization of the software and how it is to
be developed. Subsystems are delineated and
organized. Each developed component can then
be tested and the results obtained from our
different technical teams are then integrated
into a final system.
Trial
Our trial process involves a series of reality
checks with state-of-the-art tools to improve
the productivity and effectiveness of the
hardware and software being tested. Specially
designed quality checks on individual
components of the system, as well as on the
integrated system ensure a high performance of
the product. This is completed by on-line beta
testing. We host it on our servers with a
temporary URL or Domain and ask the client for
their feedback. This is usually through an
interactive Internet chat. Hosting on a
temporary URL is maintained till the project
is completed and the client approves the web
site for handover.
Implementation
This stage involves minor changes if any
followed by the delivery and installation of
the software after receiving their approval.
It includes any special installation with all
necessary modifications or add-ons. We also
enable the customer to access related software
available on the Internet, which can enhance
the value of the delivered solution.
Maintenance
Maintenance of delivered solutions is both
on-site and off-site. It includes both a
constant monitoring of the delivered system
and client training. We enumerate a list of
actions and guidelines including both the
tools and processes, which will guide the
maintenance team at the client's end.
Depending on the situation, we suggest updates
or innovations either available in the market
or custom-built updates to maintain an edge in
the market. |
