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ECSnap.com Web Site Maintenance
Website Maintenance & Support
Our maintenance
programs ensure that your site is always current
and your project stays within budget. Our standard
program includes promotion to search engines and
directories, content updates, re-design web pages,
update images, and support via telephone and
e-mail. We include all of the services you require
in order to ensure both the short and long-term
success of your Internet program.
What is Website Maintenance?
Website maintenance
includes revising, editing, or otherwise changing
existing web pages to keep your website up to
date. The periodic addition of new web pages is
also part of maintenance services.
Websites are not
intended to be static. The value of a practice
website is the ability to maintain current
information online at a reasonable cost. We assume
that you will want to revise some or all of your
web pages over time, as well as adding additional
web pages according to your business needs. To
assist you in maintaining current information
online, we offer several options for website
maintenance.
If you believe you
will be making regular changes to your website
over time, you can save money by purchasing a
website maintenance contract. A maintenance
contract is for a one year term, and is
non-refundable. The monthly charge for maintenance
is based on the size of your website at the time
the contract is signed. A maintenance contract
allows you to update an online newsletter, to
highlight different services on a rotating basis,
or to promote time sensitive programs, services or
workshops.
Under our
maintenance contract, you are entitled to make an
unlimited number of text revisions to existing web
pages. This includes redesigning web pages, or
adding, deleting or editing graphics on the
web pages.
The need for a maintenance team for your web site
Any
transaction-oriented web site like one that helps
passengers make flight reservations online, or
hotel reservations online, would need to ensure
that it doesn’t at any point stop functioning or
throw up errors. Even if it did, it is imperative
that the problem is attended to immediately
without any delay. Doesn’t it make sense to have a
dedicated team who is ready and waiting to set
right any such problems that such an application
encounters?
We are talking of
websites that fall under the ‘mission critical’
category, those that touch a million people’s
lives every minute of the day. A dedicated team
working on maintaining your web site in
real-time, that is capable of offering quality
support services is imperative here. Customer
support services and regular maintenance services
can ensure that a website remains fresh and
updated.
A maintenance team
can also make a big difference while adding
enhancements to an existing web site. When a
web site is developed and ready to be displayed
online, you will begin to receive feedback from
your customers about the site. This is your target
audience giving you their opinion and you can’t
afford to overlook their suggestions. In such a
scenario, you would need someone to make those
necessary changes fast and efficiently. Going to a
web development company for this work is not the
solution because we may be talking of minor
enhancements that they may not be interested in
fixing. The answer would be to work with a
dedicated maintenance team who are just a click or
a telephone call away. A team who can make these
changes and upload them in real-time!
There is always the
need to keep your web site looking current and
relevant. It could mean updating company news
and information, adding new product announcements,
job opportunities, and corporate information,
staffing changes. This is another reason for
working with a maintenance team.
The Website
Maintenance team at EC Snap is ready to take
care of your web application. More than
maintaining your web site or web application, this
team believes in building long-term relationships
with customers.
We offer our
clients different types of maintenance contracts
depending on the frequency of the maintenance
work. We structure our services around a set
monthly fee based on the number of hours we
estimated for your work each month. If the work
exceeds the contracted amount, we will let you
know well in advance and execute it only with your
approval. We ensure that there is no room for
hidden charges or surprise billing.
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