ECSnap User Registration Pro is a membership and subscription software application that is both simple to use and install, while remaining affordable enough for even the smallest startup.

ECSnap User Registration is currently being used to manage web-based membership projects of all sizes. 

ECSnap User Registration is designed to automate your entire account, order, billing, subscription, and membership management needs. From displaying your sales content, to managing the user registration and ordering, ECSnap User Pro will handle all your billing and authentication requirements with speed and ease.

• USER AUTHENTICATION
ECSnap enables you to password-protect entire directories and their contents. You can choose to protect entire directories with .htaccess, or generate PHP code that protects one or more files or scripts anywhere on your site. Only authorized users will be allowed to login to these areas. ECSnap controls error handling for all protected directories, and the htaccess/htpasswd files generated by ECSnap can automatically have old account data appended to them for easy migration from another system. ECSnap also integrates with multiple other web programs so your users do not need to remember multiple logins.  

• TRIAL SUBSCRIPTIONS
You can define a subscription to be a trial for another subscription. When the trial expires, the plan will be switched from the trial plan to the permanent plan, and billing will automatically start. The trial subscription can either be free, or at a lower price than the permanent subscription. You can set the trial to expire after any amount of days, for example, 1 day, 3 days, 5 days, etc.
ECSnap will not allow the same user to sign up for the same trial subscription more than once, so the same customer cannot simply reorder the same trial over and over.

• PRODUCT DEPENDENCY
This feature allows you to require that a user be subscribed to a specific membership in order to purchase another subscription. This allows you to sell product B at a discounted price, once a member purchases product A.

 

CATEGORIES
This gives you the ability to group your products and subscription is various categories, to present them to your clients in a more organized fashion.
 

• INTEGRATED SHOPPING CART
Accept orders online for each of your memberships and/or subscriptions. Each subscription can be a recurring or one-time fee, and you can define a password-protected area for the download or other content after ordering. Customers can set up an account if they do not already have one, and place their order and receive approval and access in real-time.

Below are the steps a client would follow when ordering with ECSnap:

1. Add the desired subscription(s) option to the cart.
2. Look at the shopping cart and view the total fees, or redeem any coupons that they have been issued.
3. Login and/or register for a new account if they have not done so already.
4. Proceed to the checkout page.
5. Fill in any custom attributes you have specified. (Allows you to collect custom information)
6. Choose their desired payment option from the accepted payment list, and submit the order for processing.

If a supported gateway is being used, ECSnap will attempt to bill the card, and will return the client to the correct page. (Approved, declined, invalid card) If approved, the order is then stored in the database, and both the client and the manager can view the order and billing details online. Once payment has been verified, ECSnap will automatically update the order status to 'Complete', and the clients username/password will be added to the password list for the specified directory.


• AUTOMATED BILLING
ECSnap can perform billing on the following occasions via supported gateways:
- At checkout when the new order is entered.
- When a recurring subscription becomes due - completely automated.
Also, if payment is made by alternate means, such as a check or wire transfer, manual payment can be entered against outstanding charges.


• SUPPORTED PAYMENT OPTIONS AND GATEWAYS
ECSnap supports the use of multiple payment processors at the same time. For example, you could use this feature to accept credit card payments via Authorize.net, as well as PayPal, E-Gold, and Check payments.



• AFFILIATE SUPPORT
Affiliates can sign up for an affiliate account through ECSnap. They can select to be paid by an Account Credit, PayPal, e-Gold, e-Bullion, or GoldMoney. The payout formula can be a flat rate per referral, or based on a percentage. The affiliate can view their referrals & sales online at any time. Credits for referred orders are not applied to the affiliate's account until the admin changes the order status to 'complete'. Also, payouts can be delayed to prevent payouts on refunded or fraudulent orders.


• NEWSLETTER FEATURE
Unlimited newsletters can be defined that users can manage in their account area. They can choose to subscribe or unsubscribe to these newsletters, and when the admin/manager sends an e-mail to the subscribed users, ECSnap can personalize each e-mail with the user's name, as well as add a custom 'unsubscribe' link at the bottom of the message.


 

• RC4 DATA ENCRYPTION
All stored credit card numbers are encrypted with your own private key before writing them to the database. The encryption/decryption used is RC4, and the key file can be stored anywhere on your server, providing another layer of protection against hackers.

• TAX CALCULATION
The administrator can set a tax rate and it will be included in the order total at checkout. (This feature can be disabled)


• SECURITY & FRAUD PREVENTION
-> IP addresses for each order is logged.
-> E-mail addresses can be blocked by domain to prevent fraudulent orders. (Example: hotmail.com, yahoo.com)
-> IP addresses or entire IP blocks can be prevented access to prevent fraudulent orders or wasted bandwidth.
-> Option to require users to validate their e-mail address before they can place an order.
-> Blocks users from registering another account with the same e-mail address.
-> Requires users to validate e-mail or password changes by e-mail before making the changes final.
-> Generates long session id's, and users are logged out after 30 minutes of inactivity.

Client Area Features

• CUSTOMER ACCOUNT ACCESS
ECsnap enables your customers to login and view/edit the following records:
- Order History and Order Details
- Membership/Subscription Status
- Cancel Current Subscription(s)
- Billing History and Billing Details
- Credit Cards on File
- Newsletter Subscribe/Unsubscribe Form


 

• AFFILIATE ACCOUNT ACCESS
ECSnap enables your affiliates to login and review the following records:
- Orders they have referred, Order amount, ID, and Status
- Credits that have been applied to their account, and the credit status
- Payout history and status


• CREDIT CARDS ON FILE
Customers can place orders using a credit card they have placed on file, add a new card, or update an existing card that has expired or declined for any reason.


• SUPPORT TICKET SYSTEM
Customers can access a built-in customer service module to create a sales, billing, or customer service ticket.


• LOST PASSWORD FINDER
Customers can use the lost password finder to be reminded of their account password.

 Manager Area Features

• SECURE PASSWORD PROTECTION
Define username/password for the ECSnap management area to limit access to only authorized managers.


• CUSTOM MEMBERSHIP/SUBSCRIPTION OPTIONS
You can set up unlimited membership/subscription options that can be billed once through infinity, or they can be free! The options also allow you to setup a one-time setup fee that is billed with the initial order. If the membership/subscription option is a recurring one, you can set how often you would like it to be billed. Also, each membership/subscription option can have a password-protected area for your members to access.


• ACCOUNT MANAGEMENT
The account management center allows you to search for a specific customer, and then add/search/view/edit all their account details, such as orders, membership/subscription options ordered, billing history, and credit cards on file.
Account search criteria allowed: Name, Company, E-mail, Phone, City, State, Zip code, Country, and Affiliate. (Referred By)


• AFFILIATE MANAGEMENT
The affiliate management center allows you to search for a specific affiliate, and then add/search/view/edit all their account details, such as referrals (hits), orders, payout options, and payout history. Pending payouts can be made and updated to a paid status here.
Affiliate search criteria allowed: Name, Address, City, State, Zip, Country, Payout Type, and Period added.
Affiliate payouts can also be generated for a specified period. (Example: all referrals up to 1 month ago)


• ORDER MANAGEMENT
The order management center allows you to to manage your orders. You add/search/view/edit all orders in the database.
Order search criteria allowed: Order status, Account, and Period added.


• SUBSCRIPTION MANAGEMENT
The subscription management center allows you to to manage your subscriptions. You can add/search/view/edit all subscriptions in the database.
Subscription search criteria allowed: Subscription, Account, Period added, & Next Recurring Charges Due Period.
Subscriptions can be canceled to halt future billing and revoke user access at the end of the current billing period.


• CREDIT MANAGEMENT
The credit management center allows you to to manage your credits. You can add/search/view/edit all credits in the database.
Credit search criteria allowed: Account, Type, Status, Amount, Creation Date, Applied Date, and Note Keywords.
You can allow you customers to purchase account credits for later use.
 

• COUPON MANAGEMENT
The coupon management center allows you to to manage your copupons. You can add/edit/delete all coupons in the database.
You can allow you customers to purchase coupons for later use, or to send to a friend.
 

 

• BILLING HISTORY MANAGEMENT
View a customer's billing history, and the details of the transaction.
Billing History search criteria allowed: Account and Subscription.


• PAYMENTS AND AUTO BILLING MANAGEMENT
View a list of due/overdue subscriptions, make manual payments, send a payment notice, or bill all due accounts. (Via a supported gateway)


• PROTECTED DIRECTORIES AND AREAS
View a list of protected directories, add new directories, and edit/delete existing directories.


• SUBSCRIPTION PLANS
View a list of available subscription plans, add new subscriptions, or edit/delete/make unavailable existing subscriptions. Also, generate protection code for single files or scripts.


• CUSTOM CHECKOUT ATTRIBUTES
You can define custom attributes that will be displayed on the checkout page. These attributes will consist of whatever information you want to collect from your customers at checkout, and save it to their order. You can display a text box, (for the user to type info into) a checkbox, (for the customer's response to a Yes/No question) or a drop-down menu with up to 10 custom options. For each of the options, you can define a default answer to make things easier for your customer.


• PAYMENTS AND AUTO BILLING MANAGEMENT
View a list of due/overdue subscriptions, make manual payments, send a payment notice, or bill all due accounts (via a supported gateway).


• QUICK STATISTICS
Your statistics area will allow you to view the following quick reports:
All Orders-to-Date, All Orders Today, All Pending Orders, All Completed Orders, Total Subscriptions, Total Accounts, Total Due/Overdue Subscriptions, Total Current Logins, Total Current Cart Sessions.


• INCOME REPORTING
Income reporting options allow you to track subscription levels by period, customer, and subscription ordered. The following reports can now be run to determine income by:
a) Value of all transactions.
b) Value of all transactions during a specific period.
c) Value of all transactions from a specific customer.
d) Value of all transactions for a specific subscription plan.


• MASS E-MAIL
ECSnap can generate e-mail lists for mass mail by specific account and subscription type and status details. ECSnap will customize the e-mail with the customers name. You will be able to specify the message, subject, from name and e-mail address, and priority level.


• NEWSLETTER OPTIONS
The manger can add/view/edit newsletter lists, as well as view the sign-up statistics for each newsletter. The manager can generate mailings to any of the newsletters, and personalize the message with the users name and an 'unsubscribe' link.


• EXPORT ACCOUNT DATA
ECSnap can generate account data exports by specific criteria, such as name, location, affiliate, subscription(s) ordered and subscription status. This feature allows you to quickly export key client account data to another program, such as a spreadsheet. You can specify the field delimiter, the fields you wish to export, and the order in which to display the results.


• NOTES
You can create administration notes for each account and order record. These notes can only be reviewed by the administrator, and not by the customer.


• ENTER MANUAL PAYMENTS
The manual payment feature allows you to enter manual payments for customers who made a payment via check or over the phone. The customer's account will automatically be updated as billed and current.

• MISC.
Admin can clean up the session database to remove all outdated sessions and cart items from the database. 

Administrator Area Features

• SECURE PASSWORD PROTECTION
Define username/password for the ECSnap administrative area to limit access to one authorized administrator.


• E-MAIL OPTIONS
Define e-mail for alerts and notices.


• TAX OPTIONS
Define tax options.


• AFFILIATE OPTIONS
Define affiliate options, payout options and frequency.


• PAYMENT PROCESSOR MODIFICATION
You can easily configure your merchant account right through the admin control panel - no messy config files! This will save you a great deal of headache when you setup ECSnap, or if you change payment processors later.


• HTML LAYOUT ADMIN
Ability to control the HTML headers, footers, font and background colors through the admin section.
The administration area now enables you to upload headers and footers. No files to edit, just paste your HTML into the admin area. You can also create custom Company Information, FAQ, Contact Info, Policy, and Privacy Statement Pages via this section.


• TEMPLATE BASED E-MAIL SYSTEM
Now you can edit the e-mail templates via the admin section. This feature allows you to turn on/off certain e-mails that are sent out on specific occasions. (New order, registration, receipts, declines, etc.) You can specify exactly what information you want sent to yourself, the customer, and affiliates, and when to send it. There are a total of 14 e-mail templates you can define in the admin section now.
 

ECSnap Supported Gateways and Payment Processing Methods

Supported Gateways:
If you use one of the following gateways, ECSnap collects and stores credit card info and sends to one of the following gateways for a real-time response at checkout. Your customer will not need to leave your site during this process, so the process is transparent and secure. ECSnap will automatically connect to these gateways and bill the credit card on file for any recurring charges that take place. This allows ECSnap to automatically control the user's login access to the defined protected areas without any intervention or maintenance. In the event that the card on file expires or is declined, ECSnap will notify the user to login to their account and update their billing information, and will then attempt the charge again.

-> Authorize.net
-> Paysystems IMA
-> Versign Payflow Pro
-> Ibill
-> Planet Payment
-> ECX
-> RTWare
-> Echo
-> Netbilling
-> BluePay
-> eProcessing Network
-> SkipJack
-> Protx VSP Direct
-> PlugnPay
-> DPILink
-> eWay
-> SurePay
-> SecPay


Supported Non-Gateway Payment Processors
If you use one of the following payment processors, ECSnap will generate a payment link after checkout so the user can make payment. Once payment is received, ECSnap will communicate with the payment processor in the background to confirm payment has been received. Once this is verified, ECSnap will grant access to the correct protected area(s) and the user will be granted login access. In the event that recurring charges occur, ECSnap will e-mail the user a new payment link when the charges become due so the user can make payment for any due charges. The payment links can also be viewed in the user's account area at any time. In the event that payment is made for recurring charges, ECSnap will communicate with the payment processor and update the account so the user's login access to the protected area(s) is not revoked. If payment was made late and the user's access was already revoked, access will be granted again so the user can access the protected area(s).

-> 2Checkout.com (Full integration & Automation)
-> Paypal.com (IPN supported for both one-time purchases and subscriptions)
-> WorldPay.com (Full integration & Automation)
-> Nochex.com (Full integration & Automation)
-> Netpayments.com (Full integration & Automation)
-> LinkPoint Basic (Postback for full automation currently not supported)
-> E-Gold (Full integration & Automation)
-> E-Bullion (Postback not yet available, will be supported when available)
-> GoldMoney (Full integration & Automation)
-> Crowne Gold (Full integration & Automation)


Supports Pay By Check
ECSnap will display your check payment instructions to the user after they place their order. When the payment is received, you can enter it manually against their account.